Refund policy
We stand behind FurSweep™ Pro with a 30-Day Money-Back Guarantee.
Returns
You may request a return within:
30 days of delivery
To qualify:
- item must be unused or lightly tested
- original condition preferred
- proof of purchase required
Non-Returnable Items
We may refuse returns for:
- heavily used items
- damaged items caused by misuse
- items returned beyond 30 days
Refunds
Once your return is received and inspected:
refunds are processed within:
5–10 business days
to your original payment method.
Return Shipping
Customers are responsible for return shipping unless the item arrived damaged or defective.
Damaged or Defective Orders
If your item arrives damaged:
contact us within 7 days with photos.
We will replace or refund.
Cancellations
Orders may be canceled within 12 hours of purchase.
After processing begins, cancellation may not be possible.